Starbucks.. It’s OVER!

July 22, 2009 · Posted in retail · Comment 

Welcome back!

33700818_8798b048f3.jpg
Photo Curtesy of Flickr

I know I have blogged about Starbucks before and my very expensive latte factor. However, I do occasionally treat my self to a latte every now and then. A few days ago my sister gave me a coupon to get a free pastry with a coffee purchase on July 21st. I thought to myself that this might be an occasion to go to Starbucks. Boy was I wrong!

The First Try

I got up early this morning (july 21st) to go redeem my free pastry from Starbucks. I got into line at the drive through and waited for about twenty minutes when I realized that I forgot my coupon on my desk at work last night. As I pulled up to make my order I mentioned this to the barista. She told me that I would not be eligible for the promotion without the coupon. Upon hearing that, I told her I would not be purchasing anything and I left. After all what was one free pastry to give away?

Let’s Try THis Again

When I got to work, I found the coupon on my desk and I figured that I would give this whole “free pastry” thing another go. Since I was now at work, I offered to redeem the coupons for my co-workers who had placed their orders with me. Each co-woker had handed me cash to pay for their orders separately. I made sure that I had the coupons for the pastries as well. (I was only using 3 coupons) I stopped to examine the coupons before I left, to make sure everything was in order. These coupons did not have bar codes on them or redemption codes or numbers, which I thought was odd.

When I got to Starbucks I went in and proceeded to place the first order and use the coupon. The barista at the cash register stopped me abruptly and said that I could only use one coupon per customer. I explained that my orders were for three separate people, and that I would be paying for them separately. The barista said that did not matter to him. Here is where I lost my cool. I asked the barista if he really thought that three totally different coffee orders were really just for me? Starbucks would not budge, I ended up purchasing the other two pastries that I had told my co-workers I would be bringing back for them, out of obligation to my co-workers.

STarbucks… It Is OVER Between Us!

Upon returning to work, I quickly decided that my disappointment would be shared in my twitter-shpere. As it turns out, I was not the only unsatisfied costumer today. I have been an avid Starbucks drinker for years. I am actually embarrassed to think about how much money I have spent in their stores. Well, folks… I have spent my last dollar at Starbucks! It amazes me to think that they have lost my business over two pastries…. bad call Starbucks!